Privacy Policy
New Orleans Psychological Evaluations LLC | Last updated: May 2026
This Privacy Policy describes how New Orleans Psychological Evaluations LLC ("the practice") collects, uses, and protects information in connection with our website and communications.
Protected Health Information
The privacy of your health information is governed by our Notice of Privacy Practices, which is provided to all clients at intake and is available here or upon request. The use and disclosure of protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law.
Website Information
This website does not collect personal or health information through general browsing. If you contact the practice through a web-based form or email link, the information you submit will be used only to respond to your inquiry and will not be used for marketing purposes or shared with third parties.
SMS Messaging
New Orleans Psychological Evaluations LLC uses SMS (text messaging) for administrative communication with current and prospective clients, including appointment reminders, scheduling, intake coordination, and billing notifications.
SMS is used for administrative purposes only. It is not used for clinical, diagnostic, or emergency communication.
Message frequency may vary depending on your services.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email communication is conducted through Paubox, a HIPAA-compliant encrypted email service. The practice uses email for administrative communication. Clients are encouraged to use the SimplePractice client portal for communication involving sensitive health information.
Third-Party Platforms
The practice uses HIPAA-compliant third-party platforms to support scheduling, communication, documentation, and billing. These platforms are required to sign Business Associate Agreements (BAAs) and protect client information in accordance with HIPAA. Platforms currently in use include:
SimplePractice (scheduling, documentation, client portal)
Paubox (encrypted email)
Google Workspace (business operations, internal communication)
Zoom Workplace (telehealth video sessions)
Zoom Phone (telephone and SMS)
Q-Global / Pearson, Multi-Health System Inc. (MHS), Western Psychological Services (WPS), Psychological Assessment Resources (PAR) (assessment administration and scoring)
Children's Privacy
This practice provides services to minors. Health information for minor clients is handled in accordance with HIPAA, Louisiana state law, and the terms of the informed consent signed by the client's parent or legal guardian.
Changes to This Policy
This Privacy Policy may be updated periodically. The date at the top of this page reflects the most recent revision. Continued use of SMS or other practice communications following an update constitutes acknowledgment of the revised policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
New Orleans Psychological Evaluations LLC | (504) 222-2330 | brenna@nolapsychevals.com | www.nolapsychevals.com